Live Chat Support in Website Hosting
As we acknowledge the fact that various situations are usually resolved when you talk to a live person, we supply a live chat service for all of our prospective and existing customers. The chat is accessible every single day and our customer care agents will help you with a wide range of questions and situations. In case you aren't our client yet, you'll be able to find out more about our website hosting packages and the hosting platform in general to make sure that your web sites will run properly on our servers. If you already have an account and you have some questions or you experience any troubles with any of our solutions, you'll be able to get in touch with us through our live chat and we will supply you with the required information or assist you to troubleshoot the problem. You will need to open a trouble ticket for specific troubles that require longer time or the expertise of a system administrator, still for a variety of basic problems you'll receive help on the spot.
Live Chat Support in Semi-dedicated Servers
We provide a live chat service that is available to all of our potential and current customers. If you're searching for a new web hosting account, you'll be able to chat in real time to one of our representatives and receive more details about our semi-dedicated servers so as to select the perfect plan for your web sites. If you already own an account with us, we can support you timely with billing, general and 1st level technicalissues. Though sometimes you may have to open a ticket because there are problems that cannot be resolved on the live chat, we'll be able to help you with lots of common jobs, such as installing an e-mail account in an email client or forwarding one domain to another. In this way, you'll get prompt assistance and you will save a long time.