Although this is not the mainaspect for you to recognize a trustworthy website hosting provider from a bad one and a reseller from an actual supplier, being able to call and speak with a live person is a sign that you are not working with a one-person service provider and that you will be able to reach someone any time you need support. The telephone support for hosting services may range from general to professional, which means that the problems which can be resolved through a phone call vary depending on the specific company. In the general case, these issues are more basic and feature billing or 1st level technical issues as more complex issues generally require a support ticket where both you and the administrators can follow what's going on with a specific issue. However, the option to call your provider can save you considerable time and efforts for the multitude of small issues which may eventually appear at the time you manage your website hosting account.

Phone Support in Website Hosting

Since we have live phone support 14 hrs daily, you will be able to get in touch with us and talk with one of our customer support agents to get more information about all website hosting that we provide and make sure that our servers match the system requirements for your websites prior to you buying anything. For your convenience, we have telephone numbers on 3 continents so that you can call the one closer to you - in the USA, Great Britain or Australia. If you're already an existing customer, you can give us a call about general and billing matters, and even about some technical issues. In case the issue is strictly technical or it needs more time to analyze, you'll have to use our ticketing system, which will allow both you and our technical support crew to keep track of the details provided by each side.

Phone Support in Semi-dedicated Servers

We offer live phone support 14 hrs daily as part of the support services for each semi-dedicated server package that we supply. Due to the fact that some issues are more complex and time-consuming, you will have to open a support ticket in case you experience such an issue, still for all of the general, billing or minor technical issues you can always phone us and we'll assist you without delay to save you the time you will need to spend on opening a ticket. Even if you don't have an account yet, you're able to find out whether you can host your websites on our high-tech cloud platform or you'll be able to get any other general info about our semi-dedicated solutions. We have local numbers in the USA, the UK and Australia plus a global number, which means that you're able to call the one that is nearer to where you are.