Service Uptime Guarantee in Website Hosting
We guarantee 99.9% server uptime for each and every website hosting account on our web servers. We use a high-tech cloud web hosting platform in which every part of the web hosting service is managed by a separate group of servers, so if one server fails, the remaining ones in the cluster will take over instantly. The cloud platform also lessens the overall load significantly, therefore the website hosting service is much more stable compared to a service where everything runs on only one machine and your Internet sites will perform in the best possible way. We also have redundant Internet lines and diesel-powered backup generators to be sure that your sites will remain online no matter what. Hardware and software firewalls warrant the proper functioning of the web servers in case of DDoS attacks whereas in the case of any software issue, we have administrators overseeing the machines 24/7.
Service Uptime Guarantee in Semi-dedicated Servers
We guarantee 99.9% uptime for each and every semi-dedicated server package acquired through our company. Forget about your website being unavailable for whatever reason since we use a top-notch cloud hosting platform with a custom-built load balancing system. As opposed to managing everything on a single web server and risking one service to take everything down, we have now spread the numerous services among their own sets of servers. To put it differently, your databases, files, email messages, statistics, and so on, are handled by different clusters, hence the failure of one machine will have no influence on the overall service or on your websites. Multiple backbone Internet providers and diesel-powered backup generators guarantee that infrastructural problems will not affect your Internet sites either. We have hardware and software firewalls and a competent team of administrators to check on the incoming and outgoing traffic and to respond to each software issue 24/7.
Service Uptime Guarantee in VPS Servers
All of our Virtual Private Server packages include a 99.9% uptime guarantee. The stability and availability of the service is guaranteed by redundant Internet providers and diesel powered backup generators. In addition, we work with new hardware for the physical servers in which the VPS accounts are created to avoid any chance of hardware malfunction and each part has been tested thoroughly. The security of your data is guaranteed by using enterprise-level hard disks working in RAID and the uptime guarantee time includes all maintenance procedures, so your sites shall be working practically without any disturbances. Our competent admins will resolve quickly any software issue which may appear, so even if there is an issue with another VPS server account on the physical hosting server, your VPS isn't going to be affected. The web server uptime is listed on our website and not hidden in our Terms of Service since we can keep our promise and provide you with an exceedingly reliable hosting service.
Service Uptime Guarantee in Dedicated Servers
While we cannot control what you do with your dedicated server, what offline software and / or script-driven apps you set up on it or when you reboot it, we can make certain that it is accessible no less than 99.9% of the time. Your web server is going to be located in our state-of-the-art facility in downtown Chicago and its uptime and availability is going to be ensured by powerful diesel backup generators and several Internet providers, so no outages or any other infrastructural challenges shall affect the proper work of your sites at any time. Our professional crew of system administrators will make sure that if your server freezes for some reason, it will be restarted right away. To avoid any chance of equipment failures, we are going to give you a hosting server with new and diligently tested hardware components to make certain that your Internet sites are going to be functioning no matter what.