A 99.9% Server Uptime
We have set up our website hosting platform using reliable hardware components and significantly customized software. Our system administrators have installed a customized version of SELinux on our machines in order to ensure optimal protection and stability. We have set up several anti–DoS mechanisms combined with highly efficient firewall programs to make sure our internal network is impenetrable and safe.
All website hosting packages offer a 99.9% server uptime guarantee. And irrespective of which datacenter you select, the guarantee stays unchanged.
A 99.9% Network Uptime
If you wish to supply a top–class web hosting service, you can barely trust the default network configuration in a datacenter. We’ve built our own custom network in an attempt to ensure a faster–than–the–blink–of–an–eye connection speed with the outside world.
And thanks to this, regardless of which datacenters you choose: our US based datacenter, our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter or our AU based datacenter, you will take advantage of an assured 99.9% network uptime. And this guarantee is valid with all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you’re unhappy with our hosting services, or if you find them inadequate, or if you decide that you need a VPS servers rather than a cloud hosting package – you will get a refund, no questions asked.
All domain name registrations are non–refundable, but you will continue to maintain complete control of your domains even if you delete your hosting account with us.
24/7 Technical Support
If you happen to own a hosting company, your technical support engineers are of chief importance. That’s why we have punctiliously selected a very professional group of technical support engineers, each with several years of experience behind his back. With their help, our company offers 24x7 support with all our web hosting plans.
And not just that, we offer a 1–hour response time guarantee. All tech support requests are responded to in less than one hour and our average response time is less than twenty minutes!