Help Channels

  • Video Tutorials
  • Video Guides

  • Learn easily the best ways to update a document or transfer a database through our group of how–to video guides.

  • F.A.Q.
  • A F.A.Q. Section

  • We present an easy–to–use Frequently Answered Questions section where you can get solutions to the most commonly asked questions.

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  • Ticketing System
  • A Ticketing System

  • Our customer support is at your disposal 24x7x365 to answer your tech queries. Expect a solution within less than 60 mins after you have handed in the ticket.

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Forms of Guidance

  • Shared Hosting Support
  • Website Hosting Help and Support

  • Need assistance with your website hosting account? Asking yourself how to use most of the completely free applications that we are giving you? Just notify us.

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  • VPS Hosting Support
  • VPS Servers Help

  • Want some guidance working with the SolusVM administration interface? Your VPS is malfunctioning? Just let us know, we are ready to assist you.

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  • Dedicated Hosting Support
  • Dedicated Servers Help & Support

  • You need to alter the configuration of your dedicated server? We are present day and night to provide support to you.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are very user-friendly and easy to navigate. Nevertheless, if, at any time, you require assistance, you'll be able to count on our 24/7 technical support service.
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