Support Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Answer Guarantee

  • Each ticket you post to the client help crew will be answered in approximately 60 mins. The normal queries shall be responded to straight away. Yet, if the support inquiry you have posted requires aid from an experienced technician, we’ll forward the ticket to him and will inform you about the postponement.

  • Top quality support service

  • Qualified Tech Help And Support Service

  • We offer around the clock technical help through a lightning fast ticket system integrated into your Control Panel. You’re able to contact us at any time about any of the apps that come installed in advance on your virtual server, including the selected Linux OS version, the server management panel and our custom created Web Control Panel.

  • Intuitive help center

  • An Educational Help Zone

  • Each part of the Web Control Panel that comes completely free with your VPS gives a built–in collection of articles. You will see an array of comprehensive how to content articles and a number of step–by–step video training materials that show all the fundamental website supervision tasks. You can use them by simply clicking the Help or Video control keys in the upper right side of each Control Panel section.