Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing top notch support prompt is our top priority, so that we backup each website hosting plan with a one hour ticket resolution warranty. At the time you supply a ticket or send us an email, our customer support team will do all they possible can to present the most satisfactory solution to your situation and to supply you with advice in due time.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us any time needed. Our crew of technicians is going to be on–line for you 24x7x365 to react to all of your issues and to eliminate any concern you will likely have. You will be able to post a support ticket from the Site Host Pros Web Control Panel or drop an email message at any time. Furthermore, on working days, you are able to call us or use the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has built–in a broad knowledge base into the Control Panel to help you have handy step–by–step guidelines anytime. Each part of the Control Panel has its own contextual support area having a selection of how–to posts. We have also prepared video lessons to offer you with a better idea of the correct way to accomplish any presented job.